Terms and Conditions

Welcome to Furobox, an AI-powered productivity platform operated by Sytrus AI Pvt Ltd ("we", "us", "our", or "Company"), a company incorporated under the laws of India. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", or "your") and Sytrus AI Pvt Ltd regarding your access to and use of the Furobox website (https://www.furobox.com) and all associated services, features, and functionalities (collectively, the "Service").

1. Acceptance and Eligibility

1.1 Age Requirements

• You must be at least 13 years old to use our Service
• If you are between 13-18 years old, you must have parental consent
• Users under 13 are strictly prohibited from using the Service

1.2 Legal Capacity

• You must have the legal authority to enter into binding contracts
• You represent that you are not prohibited from using the Service under applicable laws
• Corporate users must have proper authorization to bind their organization

1.3 Geographic Restrictions

The Service is available globally, but certain features may be restricted in specific jurisdictions due to local laws or regulations.

2. Service Description and Features

Furobox provides a comprehensive suite of AI-powered productivity tools designed to enhance business and personal efficiency:

2.1 Core Services

• Smart Writing Tools: AI-powered email generation, blog writing, social media captions, product descriptions, and business communications
• Meeting Agent: Real-time transcription, audio/video processing, speaker identification, and meeting summaries
• Business Automation: WhatsApp reply generation, payment reminders, advertisement copy, and customer communication tools
• Career Enhancement: Resume optimization, cover letter generation, and job application assistance
• Document Processing: PDF editing, formatting, merging, and conversion services
• Financial Tools: Loan calculators, EMI computation, and financial planning utilities

2.2 Service Modifications

• We reserve the right to modify, suspend, or discontinue any part of the Service at any time
• New features may be added or existing features may be removed with reasonable notice
• Critical service changes will be communicated via email or in-app notifications

3. Account Registration and Security

3.1 Account Creation

• You must provide accurate, complete, and current information during registration
• Each user is permitted only one account unless explicitly authorized otherwise
• You are responsible for updating your account information when it changes

3.2 Account Security

• You are solely responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access or security breaches
• You are liable for all activities that occur under your account
• We recommend using strong passwords and enabling two-factor authentication when available

3.3 Account Suspension and Termination

• We reserve the right to suspend or terminate accounts that violate these Terms
• Accounts may be suspended for fraudulent activity, abuse, or policy violations
• You may delete your account at any time through your account settings

4. Subscription Plans and Billing

4.1 Available Plans

• Free Plan: Limited access to tools with usage restrictions
• Flex Plan: Customizable subscription with pay-per-tool pricing
• Pro Plan: Unlimited access to all tools and premium features

4.2 Payment Processing

• Payments are processed through secure gateways including Razorpay and Stripe
• We accept credit cards, debit cards, UPI, net banking, and digital wallets
• All prices are displayed in your local currency or USD
• Subscription fees are billed in advance on a monthly or annual basis

4.3 Auto-Renewal and Cancellation

• Subscriptions automatically renew unless cancelled before the next billing cycle
• You can cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No partial refunds are provided for unused portions of billing periods

4.4 Price Changes

• We reserve the right to modify subscription prices with 30 days advance notice
• Price changes apply to subsequent billing cycles only
• Current subscribers will receive email notification of price changes

5. User Content and AI Usage

5.1 Content Ownership

• You retain ownership of all original content you submit to the Service
• You grant us a limited license to process your content through our AI systems
• Generated content based on your input belongs to you, subject to these Terms

5.2 Content License to Us

By submitting content, you grant Sytrus AI Pvt Ltd a worldwide, non-exclusive, royalty-free license to:

• Process your content through AI models and third-party APIs
• Store and cache your content for service delivery
• Analyze usage patterns for service improvement (in anonymized form)

5.3 Content Restrictions

5.4 AI Content Disclaimer

• AI-generated content may not be accurate, complete, or suitable for your specific needs
• You are responsible for reviewing and verifying all generated content before use
• We do not guarantee the originality or non-infringement of AI-generated content

6. Acceptable Use Policy

6.1 Permitted Uses

• Personal productivity and business communication enhancement
• Educational and research purposes (non-commercial)
• Commercial use within your subscription plan limits
• Integration with your existing business workflows

6.2 Prohibited Activities

6.3 Usage Limits

• Each subscription plan has specific usage limits for different tools
• Excessive usage may result in temporary service restrictions
• Commercial bulk processing requires enterprise licensing

7. Intellectual Property Rights

7.1 Our Intellectual Property

• All platform code, design, branding, and proprietary algorithms belong to Sytrus AI Pvt Ltd
• The Furobox name, logo, and trademarks are our exclusive property
• Our AI models, training data, and methodologies are confidential and proprietary

7.2 License Grant to You

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

7.3 Third-Party Content

• The Service may include content licensed from third parties
• You must respect all third-party intellectual property rights
• We are not responsible for third-party content accuracy or legality

8. Privacy and Data Protection

Your privacy is important to us. Please review our comprehensive Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using the Service, you consent to data processing in accordance with our Privacy Policy.

Key Privacy Points:

• We process your data to provide and improve our services
• Your content may be processed through third-party AI services
• We implement industry-standard security measures
• You have rights to access, correct, and delete your data

9. Third-Party Services and Integrations

9.1 AI Service Providers

• We use OpenAI, Google AI, and other providers for AI processing
• Your content may be processed by these third-party services
• We are not responsible for third-party service failures or changes

9.2 Payment Processors

• Razorpay, Stripe, and other payment gateways process your financial transactions
• Payment processing is subject to third-party terms and conditions
• We do not store your complete payment card information

9.3 External Links

• Our Service may contain links to third-party websites
• We are not responsible for external website content or practices
• Third-party sites have their own terms and privacy policies

10. Refunds and Cancellation Policy

Refunds and cancellations are governed by our Refund Policy. Key points include:

• 7-day money-back guarantee for new subscribers
• Refunds available only if less than 20% of plan limits used
• No refunds for renewals or after the guarantee period
• Subscription cancellations take effect at the end of the billing period

11. Service Availability and Support

11.1 Service Availability

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• Planned maintenance will be announced in advance when possible
• Service may be temporarily unavailable due to technical issues

11.2 Customer Support

• Support is available via email during business hours (9 AM - 6 PM IST)
• Priority support is provided to paid subscribers
• We aim to respond to all inquiries within 24 hours

12. Copyright and DMCA Compliance

We respect intellectual property rights and comply with copyright laws, including the Digital Millennium Copyright Act (DMCA) and Indian Copyright Act.

12.1 Copyright Infringement Claims

If you believe content on our platform infringes your copyright, please send a notice to legal@sytrusai.com including:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury
• Your physical or electronic signature

12.2 Counter-Notifications

Users may submit counter-notifications for content removed due to copyright claims, following legal procedures.

13. Disclaimers and Limitations of Liability

13.1 Service Disclaimers

13.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYTRUS AI PVT LTD SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, business opportunities, or reputation
• Interruption of business or loss of business information
• Third-party actions or content

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Sytrus AI Pvt Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Service or violation of these Terms
• Your content or any intellectual property infringement claims
• Your violation of any applicable laws or third-party rights
• Any negligent or wrongful conduct

15. Termination and Account Closure

15.1 Termination by Us

• We may suspend or terminate your account immediately for Terms violations
• We may terminate accounts for fraudulent or illegal activity
• We reserve the right to discontinue the Service with reasonable notice

15.2 Termination by You

• You may delete your account at any time through account settings
• Account deletion is permanent and cannot be undone
• Active subscriptions continue until the end of the billing period

15.3 Effect of Termination

• Your right to use the Service immediately ceases
• Your content may be deleted after a reasonable grace period
• Provisions regarding liability, indemnification, and disputes survive termination

16. Dispute Resolution and Governing Law

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

16.2 Jurisdiction

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Gandhinagar, Gujarat, India.

16.3 Dispute Resolution Process

1. Informal Resolution: Contact us at support@sytrusai.com to resolve disputes informally
2. Mediation: If informal resolution fails, disputes may be resolved through mediation
3. Arbitration: Unresolved disputes may proceed to arbitration under Indian Arbitration and Conciliation Act
4. Court Proceedings: Final recourse through appropriate Indian courts

17. Changes to Terms

17.1 Updates and Modifications

• We may update these Terms from time to time to reflect legal or service changes
• Material changes will be communicated 30 days in advance via email
• Minor updates may be posted directly to this page

17.2 Acceptance of Changes

• Continued use of the Service after changes constitutes acceptance
• If you disagree with changes, you must stop using the Service
• The most current version is always available on our website

18. Miscellaneous Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the complete agreement between you and Sytrus AI Pvt Ltd.

18.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

18.5 Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, or government actions.

By using Furobox, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.